[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ background_image=”https://dev3.sagapixel.net/wp-content/uploads/2023/08/FAQ-Patient-Portal_-1.jpg” background_blend=”multiply” custom_padding=”95px|0px|95px|0px|true|false” animation_style=”fade” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_text_color=”#ffffff” header_font_size=”62px” header_line_height=”1.3em” max_width=”650px” module_alignment=”center” custom_margin=”||10px” animation_style=”zoom” animation_duration=”2000ms” animation_delay=”1000ms” animation_intensity_zoom=”4%” global_colors_info=”{}”]

FAQ Patient Portal

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Questions on our patient portal? We got you covered!

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Access to your published lab and imaging results, after visit summaries and billing statements
Direct messaging with your Care Team
Refill request submission
Appointment scheduling
Ability to update personal information and medical history

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Our website HERE, through the Healow app, or through automated emails from our practice

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AACCCA

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From the login screen select ‘trouble logging in’, there is an option for ‘forgot username’ and ‘forgot password.’ Either option will send an email to the email address we have on file with instructions to reset.

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Yes! You can add multiple accounts through the Healow app. In the app tap your profile picture in the upper left corner. Select ‘Link Another Account’ > Select Relationship Type > Enter demographic information > Enter practice code: AACCCA > ENTSC should appear, confirm ‘this is my practice’ > Lastly, enter in the Patient Portal credentials.

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Yes, login to the patient portal HERE. Go to ‘My Account’ > ‘Personal Information’ and update any changes.

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You can schedule your appointments through the Healow app or our website HERE.

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The Patient Portal has your visit summary notes. If you need additional medical records, please contact our medical records department at 952-236-1691 or medicalrecords@dev3.sagapixel.net

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When you disclose your email address you are automatically signed up for the Patient Portal. You can unenroll from further notifications by unsubscribing from our emails or by contacting portalhelp@dev3.sagapixel.net. Please be aware this will unsubscribe you from all email contact, including appointment confirmations and reminders.

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If you need additional assistance with your Patient Portal email us at portalhelp@dev3.sagapixel.net.

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